Saumya Shirina

Associate Professor, RICS School of Built Environment, Amity University, Noida


Prof. Saumya Shirina has a master’s degree in English and a Postgraduate in Business Administration with a specialization in Human Resources Management. She holds a Diploma in Training and Development from the Indian Society of Training and Development. She has certifications like the Teaching Knowledge Test from Cambridge and Teaching English as a Foreign Language from Oxford TEFL. She is currently pursuing PhD in Management from Amity University, Uttar Pradesh. She has 08 years of industry experience in both the hospitality and banking sectors. She started her teaching career in the year 2008. In 22 years of her career in both corporate and academics, she has acquired in-depth knowledge of Customer Service, Relationship Management, and Training & Development which she incorporates in teaching and training graduate and undergraduate students.

At RICS SBE she has been teaching since the year 2014. She currently teaches General Management subjects like Business Communication, Ethics & Leadership and facilitates Employability skills workshops.

Pursuing PhD in Management from Amity University, Noida, UP, 2019-2023: Topic: “A study of Employee Engagement in Higher Education in NCR”
  • Masters in English from Indira Gandhi International Open University - 2014
  • Master Diploma in Human Resources and Industrial Relations - 2003, Symbiosis Centre for Learning and Development, Pune, Maharashtra
  • Bachelor’s Degree in Hotel Management – 1999, Welcomgroup Graduate School of Hotel Administration, Manipal, Karnataka
  • 2010: Awarded TKT (Teaching Knowledge Test) Certification by Cambridge English
  • 2013-14: Indian Society for Training and Development, Diploma in Training and Development
  • 2017: Awarded Certificate from IIM-C in Excellence in Managerial Communication
  • 2018: Certification course in TEFL from Oxford TEFL

22 years out of which 15 years in academics and 8 years in Corporate.

RICS School of Built Environment, Amity University, Noida (July 14 – Till date)

  • Develop and deliver courses that focus on Business Communication, Soft skills, Personality Development, Ethics and Strategic Leadership to Industry Professionals, Graduate and Undergraduate students

  • Deliver training programmes on Soft Skills and Behavioral skills to ensure students develop employability skills and are ready for campus recruitment

  • Coach and mentor students to choose the right career path through effective talent management processes.

  • Provide effective leadership, and mentorship and oversee the department’s training programs

  • Drive learning and development initiatives in workshop modes for full-time and part-time faculty

  • Facilitate key training design and development activities including department TNA, training material design reviews and training delivery readiness reviews

  • Deliver Training and Emerging Leadership Programmes on Communication, Behavioral skills, Leadership and Negotiation to professionals from the Built Environment, Army, Civil Engineering and Architecture background

  • Chief Student Mentor of the School of Built Environment, Noida campus

IILM Institute for Higher Education, Delhi & Greater Noida (Mar '08 –June 14)


  • Content development & delivery on various topics related to General Management, Behavioral Skills and Business Communication leading professional and personal development of students

Career Launcher (Aug’ 07 –Feb’ 08)


  • Trained MBA aspirants in Group Discussions, Personal Interviews, General Knowledge, and Current Affairs

  • Content development and delivered various Business and Personality Development skills

Air Hostess Academy (Mar’ 06- Jul’ 07)


  • Content development & delivery of pertinent Communication, Soft and Behavioral skills required by aviation professionals.

  • Worked as a Mentor and Counsellor for all aspiring entrants to the academy

The HDFC Bank Ltd (Feb’05 - Nov’05)


  • Handled retail banking operations supporting a wide range of activities offered by the bank

  • Conducted training sessions for new hires and subordinates on banking SOPs, customer service, telephone etiquette etc.

The ICICI Bank Ltd (Jun‘01 - Jan’ 05)


  • Managed the front desk operations, which was a touch point for various activities related to customer queries.

  • Worked in all departments of Retail Baking

The Intercontinental, Delhi (Sept’ 99 – May’ 01)


  • Handled Club Lounge operations and Executive Floors of the hotel

Research Interests:

1. Paper titled: Role of soft skills for management graduates in Career Advancement- A critical review; published in IJEDR 2019 | Volume 7, Issue 3 | ISSN: 2321-9939

2. Ethical Practices in Indian Real Estate Industry; International Journal of Engineering and Management Research, Authors: Saumya Shirina, Ritika Bhatia, Sunil Agarwal, ISSN (ONLINE): 2250-0758, ISSN (PRINT): 2394-6962, Volume-7, Issue-3, May-June 2017

3. Industry 4.0 Paradox: Employee engagement in the times of Innovation and Digital Transformation: A review: Paper published in Shodh Sarita, Volume 07, Issue 25, Page no 37-43, ISSN- 2347-2397

4. Driving employee engagement in today’s dynamic workplace: A literature review (paper presented at the IICT Conference: Innovations in Information and Communication Technologies.
Paper published as proceedings of International Conference on ICRIE -2020, India IICT 2020 pages 27-34, part of advances in Science, Technology, and Innovation Book Series (ASTI), DOI 0.1007/978-3-030-66218-9_3

5. Factors Affecting Employee Engagement in Higher Educational Institution- An Empirical Study in NCR paper Presented at MDC & VRS conference Vinod Gupta School of Management, IIT Kharagpur, Paper has been sent to Journal of Statistics and Management systems (Taylor & Francis), a WOS journal

6. Relationship Between Delay In Housing Projects And Its Impact On Customer Satisfaction: An Empirical Study In Delhi-NCR, In Anveshak Journal Of International Management, Vol 11 (1), January 2022, ISSN: 2350-0794 (Online). Status: Published Journal listed in – Research gate, Google Scholar, I Scholar, J gate.

Authors: Dr. Ameet Sao, Dr. Reema Bali, Saumya Shirina and Nitesh Rohilla

Achievements: TKT( Teaching Knowledge Test) Certificate from Cambridge English, Diploma in Training and Development from ISTD ( Indian Society for Training and Development), Awarded certificate in “ Excellence in Managerial Skills” by IIM- Calcutta.
Why good communication skills matter in real estate industry?

Assistant Prof. Saumya Shirina shares her views on the importance of effective communication skills in real estate industry.